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Privacy Policy

Effective Date: October 11, 2026

App Name: Kryzit Delivery Partner

Developer/Company: Kryzex Technologies

Welcome to Kryzit Delivery Partner, an application operated by Kryzex Technologies ("we", "our", or "us"). We respect your privacy and are committed to protecting the personal and device information of our delivery partners ("you" or "rider").

1. Information We Collect

To provide smooth order assignments, navigation, and delivery processing, we collect the following types of information:

• Account & Profile Details: Full name, phone number, email address, profile picture, vehicle details, and identity documents submitted during partner onboarding and verification.
• Location Information (Precise & Approximate): Real-time foreground and background location data to assign nearby orders, calculate optimal delivery routes, provide live tracking to customers, and ensure delivery fulfillment.
• Trip & Earnings Data: Order delivery logs, completion timestamps, payout history, and daily trip analytics.
• Device & Diagnostics Data: Device model, OS version, app crashes, and diagnostic logs to ensure stability and smooth performance.

2. How We Use Your Information

We use the collected information strictly for business and operational purposes:

• To verify partner accounts and enable secure authentication.
• To allocate pickup and drop tasks based on geographic proximity.
• To display turn-by-turn navigation and delivery status updates.
• To calculate and process accurate delivery incentives and earnings.
• To prevent fraud, verify order handovers, and ensure partner/customer safety.

3. Data Storage and Security

We implement robust administrative and technical security measures to safeguard your account details, location records, and trip logs against unauthorized access, loss, or alteration. All communication between the app and cloud servers is encrypted using industry-standard protocols.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Relevant details (such as your first name, vehicle info, and live delivery location) are shared with the customer and merchant solely during active order deliveries. We may also disclose data if required by applicable legal authorities.

5. Account & Data Deletion

You have the right to request deletion of your account and personal data at any time. Delivery partners can submit a data deletion request by emailing us at contact@kryzex.com. Upon verification, your profile records and non-essential logs will be permanently removed.

6. Third-Party Services

The app integrates trusted third-party SDKs (such as Google Maps Platform, Firebase, and cloud notification services) strictly for routing, performance monitoring, and real-time alerts.

7. Changes to This Policy

We may revise this Privacy Policy periodically. Any updates will be published on this page with an updated effective date.